Leading with compassion, intentionality, and mindfulness

Navigating this hard market takes extreme intentionality. Prioritizing mental health and having a great culture in your organization are just as important as having a solid foundation of process and procedure in your agency. Both lead to finding success in these times and today we have 2 great guests to talk more about this. Scott Howell is more than an insurance agent; he’s an educator, a thought leader, and a trusted advisor. His dedication to the industry and his clients is unmatched, making him a true “insurance guy” in every sense of the word. Scott is owner of iprotect Insurance and financial services and the co-host of the Insurance Guys Podcast. The podcast has become a go-to resource for insurance agents seeking guidance on everything from sales and hiring to the day-to-day operations of running a successful agency. Kenneth Williamson is the Director of Operations at Portal Insurance. He is a breath of fresh air as a voice in our industry. He leads his team with compassion and intentionality. 

Listen in on this conversation as they talk about:
Scott Howell and the Insurance Guys Podcast as they celebrate 1 million downloads and what that means to him
Scott Howell and Kenneth Williamson as they introduce themselves to the audience 
The importance of having a good culture in your agency and leading with compassion and mindfulness
Kenneth's approach to managing a service team during the hard market
Scott discusses his agency's tech stack, and how important it to the success of his agency
How important it is to have a solid foundation build on solid processes and procedures
The creation of their new company Mind Your Agency, and how it came to be.

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