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Episodes
The Vertafore Insurance Podcast will bring on the insurance industry’s biggest influencers to talk about what is trending in insurance, best practices, and more!
Episodes

May 5, 2022
May 5, 2022
23 min
If you’re a business owner, you’ve likely had thoughts and questions like these:
- I wish we would’ve done ____three years ago.
- Where would we be now if we had done _____ instead?
In this episode, we’re getting a bit introspective and talking about what would happen if we could go back in time and unwind some of the choices we made for our business. Of course, we don’t have the power to change the past, but we do have the power to change something today that will help you in the future.
Tune in to hear Rick’s perspective on what decisions you need to be making today for a better tomorrow—and why you should NEVER make fast decisions or band-aid decisions.

Apr 21, 2022
Apr 21, 2022
27 min
In this episode, Rick Fox is joined by Sarah Muniz, a long-time producer and author of the book, Undiscovered Voices: Unlocking the Potential of Women in Insurance.
Sarah’s voice is one you need to hear in this industry as she shares her valuable perspective working her way up from CSR to producer, and the many lessons she learned along the way as she navigated bias in the workplace.
A must-listen for everyone, hear why there is still a leadership gap in insurance, navigating unconscious biases, why more diversity in leadership roles helps companies make more money, and much more.

Apr 14, 2022
Apr 14, 2022
23 min
For this week’s episode, Rick Fox is talking all about the technology glow-up in the insurance industry. When it comes to keeping up with the expectations of customers and employees in 2022, industry leaders and professionals are sure to learn about:
- The advancing independent agent model as more and more captive agents switch over
- The competition created by tech-focused start-up agencies and why there are fewer barriers than ever to starting your own agency
- Why being data-driven is more important than ever at agencies

Apr 7, 2022
Apr 7, 2022
25 min
For this week’s special episode, the VIP recorded live at Accelerate, powered by NetVU, with a panel of insurance experts. Joining Rick Fox on the panel was Syd Roe, Vertafore’s director of agency marketing, Jessica Jeffress, chairwoman of NetVU, and Michael Lebor, CEO of InsuranceGiG.
During this live video recording, the panel dove into all things InsurTech, including where we stand in 2022, why independent agencies are not dead or dying, and what agencies can look forward to as they navigate the unlimited tech choices at their fingertips.
See the video of the episode here!

Mar 3, 2022
Mar 3, 2022
22 min
In this episode, Rick talks about ways a curious mindset can help if you’ve fallen victim to ‘mud season’ - that yuck period between beautiful snowfalls and the fresh start of spring, when you can feel a bit stuck.
Feeling stuck in the mud? Ready to spring into action? Rick spells out the three pillars of curiosity and how they can help you start winning again in business and in life.

Feb 24, 2022
Feb 24, 2022
21 min
During this week’s episode, Rick is joined by Ron Berg, a legend in the insurance industry who has served as Executive Director of the Agents Council for Technology since 2013.
Listen in as Rick and Ron dive into data security (insurance is a bigger target than ever!), workflows, and how Vertafore is solving one of the biggest headaches in insurance with the launch of Commercial Submissions (starting at 8:42).
Vertafore’s Commercial Submissions is the insurance industry’s first all-in-one solution to automate the commercial submissions process. They talk about how this game-changing tool will help support collaboration between the end-insured, agencies, and carriers, and streamline the complexity and uniqueness of small commercial lines quoting and submissions.
Learn more about Vertafore Commercial Submissions here or see it LIVE at Accelerate, powered by NetVU, in Denver March 28-31.

Feb 10, 2022
Feb 10, 2022
20 min
During this week’s episode, Rick is joined by Brian Ahearn, an international speaker, coach, and consultant who has spent over 30 years in the insurance industry. The author of Influence People, Brian breaks down how psychology can be applied to the insurance sales process.
Learn more about the art of listening, buying styles, and a simple hack Brian leverages to become more likeable (and sell more, as a result).
Anyone looking to sharpen their sales skills will benefit from this episode!

Feb 3, 2022
Feb 3, 2022
18 min
In this episode, Rick dives into the power of personal relationships and what that means for your business. Relationships are everything in the insurance industry, and the definition of those relationships has changed a lot in the past 10-15 years. Get ready to take notes as Rick shares tips for how to be a champion for today’s modern consumer—and it's more than just being nice on the phone.

Jan 27, 2022
Jan 27, 2022
17 min
This week’s episode is all about the million-dollar question we’re asking right now:
"How can we beat the Great Resignation blues with better recruiting?”
We recently ran an online poll asking this question, so we have new insights to share! Tune in to learn concrete ways the insurance industry can be proactive and find solutions to combat a worker shortage.

Jan 20, 2022
Jan 20, 2022
25 min
In this week’s episode we welcome guest Kat Ternes, an expert on sales for independent agencies. Rick and Kat talk about analysis paralysis, something all producers get caught up in—and Kat knows the way out. Plus, she gives guidance on how agencies can be embracing sales tools to help them get more done, talk to more clients, and do an overall better job.
The key to this? Sales enablement.
