Episodes

Thursday Sep 10, 2020
Believing in diversity is not enough; be the change!
Thursday Sep 10, 2020
Thursday Sep 10, 2020
At the end of a successful webinar, some of Rick's guests asked where the women and people of color were. As a strong advocate of social justice, he was surprised to realize he had unconsciously chosen a panel that looks like him.
In this week's rant Rick shares how that realization led him to think deeper about diversity and inclusion, and delve into:
- Diversity in society (2:43)
- Diversity at work (10:06)
- Diversifying your book of business (16:40)
As Rick shares his thoughts on the subject, he looks forward to hearing yours.

Thursday Sep 03, 2020
How to handle conversations about social justice
Thursday Sep 03, 2020
Thursday Sep 03, 2020
Discussions about social justice are important - but they are also often uncomfortable and difficult. In this episode, Kwame Christian joins Risk to talk about how to have these conversations effectively. Kwame is a lawyer, professor, author, and director of The American Negotiation Institute, and has the world's most successful podcast on negotiation and conflict resolution. Kwame shares insights on:
- Why America is struggling with conversations about race (7:03)
- How to overcome the struggle of having difficult conversations (11:45)
- Next steps after you've had the conversation (22:02)
Americans are trying to have these difficult conversations openly and honestly in the hope of effecting change. Listen up for some additional tools and resources from Kwame to to enhance your skills with difficult conversations, both in your personal and professional life.

Thursday Aug 27, 2020
Is dirty data blocking your success?
Thursday Aug 27, 2020
Thursday Aug 27, 2020
Many insurers are trying to figure out the best way to use industry data to grow their business. This task can be complicated, expensive, and time-consuming if not approached thoughtfully. In this week's rant Rick asks if your data is ready to be analyzed. He also offers simple ways to clean up your data and make it analyzable. Rick delves into this topic by addressing the following:
- Is your data ready to be analyzed? (2:25)
- Make your data work for you (7:00)
- If you're already analyzing your data, find additional ways to do so (18:47)

Thursday Aug 20, 2020
The future of insurance, with Bryan Falchuk
Thursday Aug 20, 2020
Thursday Aug 20, 2020
Are you watching the insurance industry evolve quickly, and know you must modernize but you're not sure where to start? "Your customers and producers hold the answers," says Bryan Falchuk, today's podcast guest.
Bryan is a 20-year P&C insurance veteran who has worked with carriers in multiple capacities. He is also a best-selling author, speaker and life-coach whose work has been featured in top publications like Inc. Magazine, The LA Times, and the Chicago Tribune. Prepare to take notes as Bryan simplifies the best way to approach your modernization project.

Thursday Aug 13, 2020
The worst thing in life is wasted talent
Thursday Aug 13, 2020
Thursday Aug 13, 2020
Recognizing and nurturing the talent in your organization can pay big dividends. In this week's episode Rick shares tips on how to treat the talent in your organization and how to empower them to be proactive and think for themselves. He also gave employees tips on how to be proactive in owning their talent, speaking up for themselves, and driving their careers forward. Rick breaks it down from three perspectives:
- How leadership handles talent in the organization (4:34)
- How to attract talent to the organization (11:36)
- Talented employees taking ownership of their talents and careers (16:58)
Make sure you have a pen and paper handy as Rick drops a few gems we're sure you won't want to forget.

Thursday Aug 06, 2020
Women in insurance, technology and sales, with Anita Byer
Thursday Aug 06, 2020
Thursday Aug 06, 2020
Meet Anita Beyer, this episode's fascinating guest. Anita is a trail blazer in commercial insurance sales and the president of Setnor Byer Insurance & Risk. In this VIP episode Anita shares her experience as a woman in sales, encourages young women to explore career options in insurance, and offers tips for how women can be successful in the industry.
Anita is smart, creative and has a wealth of knowledge to impart on recent college grads and workforce veterans alike, who may not be sure of their career path but care about making a difference in people's lives.

Thursday Jul 30, 2020
Rick's 4-step cure for the summer funk
Thursday Jul 30, 2020
Thursday Jul 30, 2020
We're in the middle of the summer and many of us are going on family vacations to have fun and re-charge. But the hardest part of taking time off? Coming back to work at the end of it. This rant is about putting things in place to make getting back to work easy and stress-free. Join rick to learn how to beat the summer funk when you get back to the office after your break.

Thursday Jul 23, 2020
Double your business with your existing workforce, with Ron Glozman
Thursday Jul 23, 2020
Thursday Jul 23, 2020
If you're unsure of how AI can benefit your insurance business, today's episode is for you! Guest Ron Glozman is an artificial intelligence guru, thought leader, and CEO & Founder of Chisel AI, an AI solution for the global insurance industry. Ron breaks down how AI is changing the insurance industry and how it can help you double your business with your existing workforce.
In this episode Ron guides us through:
- The seven types of AI (7:34)
- AI in insurance: Natural Language Processing - data extraction and classification (18:20)
- Supporting insurers through change management (24:22)
- Dispelling the myth of AI taking away jobs in the insurance industry (28:01)
Ron simplifies complex information about artificial intelligence and will change the way you look at your business.

Thursday Jul 16, 2020
InsuRant: It's all about independence
Thursday Jul 16, 2020
Thursday Jul 16, 2020
Today's InsuRant is all about independence, from Independence Day earlier this month to the independent agent channel. As America celebrated Independence Day, Rick thought about personal independence and the difference it makes in your life. This week's rant features advice on independence, freedom, and self-empowerment for individuals, and how those can impact your professional life.

Thursday Jul 09, 2020
Learn how to win big and influence sales, with Brian Ahearn
Thursday Jul 09, 2020
Thursday Jul 09, 2020
If today's episode doesn't excite you and position you to win, I don't know what will. Our guest today is Brian Ahearn, Chief Influence Officer at Influence People LLC. He has 30+ years of insurance industry experience, is a LinkedIn learning author, and a Cialdini Certified Trainer (one of 20 globally). Today he shares how to apply the science of influence - psychology - to hear yes. You will have so many ah-ha moments you will kick yourself if you don't have a pen and paper to take notes. Brian offers subtle techniques you'll remember to help you hear yes.

